The typing queue and interdepartmental communication at CX is appalling.This follows a previous and unnecessarily aggressively-worded letter also criticising me for not attending an appointment and not informing them, even though I had informed them in advance and was assured the message would be passed on. As it was, that day had a travel advisory of essential journeys only because of the snow,
They have had a lot of problems with people DNA appointments so understandably became rigid and ruthless. They warn in their correspondance that a deferred appointment will be replaced one time only and that failure to attend that will result in discharge to your GP. You can reapply to CX, but have to go round the whole process again AFAIK. Less than 48 hours notice of cancellation counts as a DNA.
They MUST know very well that the secretarial side of things is a fiasco so in the first instance I would write a letter which was polite but firm about the facts of the situation, as IceMaiden suggests.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Aside from the lamentable problems of CX communication:-
This disturbs me greatly.I'm much too nervous to do interactive stuff! But thanks for the encouragement.
The bleak truth is that it takes bottle to transition and from somewhere you have to find that in yourself. There can be no easier start to it than a virtual support group - if you cannot pluck up the courage to talk to sympathetic, like-minded people who are in exactly the same situation as yourself then how are you ever going to go out in public in role? How are you going to fulfill the criteria in the second year of being in-role either at work, voluntary work or education? Without fulfilling that, progress will halt.
The objective which the NHS fund is to enable us to become functional members of society - they do not fund a treatment for people to sit in their room in isolation, hence the requirements of the RLE.
You cannot defer that issue for long, sooner or later you HAVE to grasp the nettle.
I do strongly suggest that you should join in the Skype-group. You can initially just listen and watch us. You can also type in any questions or topics you wish to raise.
I would remind that one member here was discharged from The Program for being too introverted and faint hearted.